Open a ticket
A ticket is the best way to reach us. It keeps the whole conversation in one place and lets us see your account details.
- Log in to the client area.
- Go to Open Ticket and choose a department.
- Describe the problem and click Submit.
You can follow the ticket and reply under My Tickets, or reply to the emails we send you.
What to include
- The domain or email address involved.
- What you were doing and what happened, including any error message.
- A screenshot, if you have one.
Other ways to reach us
Email help@webcafe.co.za or call +27 87 654 8810.
Still stuck? Open a support ticket, email help@webcafe.co.za or call +27 87 654 8810.
